To ensure that you have a successful NTI experience, please review the following tips. Assistance is also available in the Help section under your profile.
Browser Recommendations, Internet Connection and Devices
- Recommended Browser: Google Chrome. Firefox, Safari, Microsoft Edge, and Opera are also supported. Internet Explorer is NOT supported.
- Please make sure that your browser is up to date with the latest version.
- Disable browser extensions or plugins that are large or privacy-related.
- The following mobile devices are supported: Android phones, Android tablets, iPhones, and iPads.
- Please make sure that your operating system is up to date. Windows 10 or later and Mac OS 14 or later are supported.
- Double check your internet connection. When streaming, the NTI Conference Site is best viewed through a wired connection. If you are using wireless internet, make sure you are as close as possible to the router.
- If you are connected to a VPN, you may need to disconnect it during sessions and video meetings for the best experience.
Camera, Audio and Screen Sharing
- If you are using an external webcam, headset and/or speakers, please make sure that it is connected. To change your live session input settings, click on the 3 dots at the bottom of the screen and select "Settings."
- Make sure that your camera and microphone have permission to be used. Check your browser and device settings.
- The conference site does not allow for virtual backgrounds.
- When you have the option to screen share when in a meeting, make sure to double check your browser and computer settings. If you are sharing a presentation, set it up for screen sharing. More information can be found below: