Certification Review Webinar FAQs & To-Do's

Jump to

Added to Collection

Frequently Asked Questions


Individual Registration

All participants must register on the AACN webinar platform by Oct. 11, 2024. Choose “individual purchase,” select the session, add it to the cart, check out and enter payment information. Keep track of your username, password and email for event access.

What is Group Purchase?

Group purchase allows a leader to purchase the webinar series for up to 30 learners. After the purchase, group leaders will receive an email with instructions on how group members can register. This prepayment method enables each group member to enroll using a pre-purchased code provided by the leader.

How Does My Group Register?

Group leaders can purchase the webinar series for up to 30 learners, who can participate from different locations. Group registration includes access to live sessions, recordings and CE hours. Leaders will receive an email (check spam if not received) with a coupon code to distribute to group members. Each member uses this code to register individually on the event platform by selecting “individual purchase” and entering the code. Registration is necessary for access to recordings and CE hours. Individual members must complete their registration by Oct. 11, 2024.

How Do I Join the Webinar?

  • Sign in to the webinar platform and select the CCRN/PCCN Certification Review Webinar Series card on your homepage.
  • Click the join button at the specified time and date.
  • Select “Join audio” to connect via your device’s microphone and speakers.
  • Ensure all system requirements are met before joining to avoid connection issues.

To-Do's


Steps for Group Leaders and Members

Group Leaders:

  • Complete group purchase at least five (5) business days before the first live event.
  • Receive an email with the coupon code.
  • Gather and manage a list of group members.
  • Distribute the code and registration instructions.
  • Ensure the coupon is used a maximum of 30 times.

Group Members:

  • Receive the coupon code from the group leader.
  • Use the code to complete individual registration on the event platform by the Oct. 11 deadline.
  • Note the username and password used for registration.
  • Sign in to the event platform on the day of the event.
  • Click the card on the homepage, and a “join” button will appear 10 minutes before the event.

Need Help?

Password Assistance

Contact AACN Customer Care
Email: info@aacn.org
Phone: 800-899-2226 (7:30 a.m.- 4:30 p.m. PT, Monday - Friday)

For purchase or agenda questions

Contact the Certification Review Webinars Team
Email: cert.review@aacn.org

Technical Tips

  • Make sure you know your username and password.
  • The platform uses Zoom.
  • Ensure a stable, high-speed internet connection and up-to-date browser (Chrome recommended, Internet Explorer not supported).
  • Verify your device’s audio settings.
  • Disable popup blockers.