CSI Project

Let’s Taco Bout SBAR

Methodist Hospital (San Antonio, Texas)

CSI Summary

Available only to registered AACN.org users.

Summary

CSI Presentation

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Presentation

CSI Toolkit

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Toolkit

Added to Collection

Project Topic

Improving patient handoffs

Hospital Unit

Adult Emergency Department

CSI Participants

Nisha Kinger, BSN, RN
David Neave, RN
Denise Schmittou, BSN, RN
Corneilus West, BSN, RN

Project Goals/Objectives

  1. Implement a new SBAR process to improve continuity of care in handoffs between the Emergency Dept. and 6 South Telemetry Unit
  2. Achieve a 60 percent usage rate for the new process
  3. Decrease rapid responses called within the first hour of admission 25 percent
  4. Decrease occurrences of patients requiring increased level of care within the first hour of admission 50 percent

Project Outcomes

  1. Decreased rapid responses called
  2. Increased direct communication among staff members
  3. Decreased patient occurrence reports

Permission to Reuse Materials
The materials associated with this AACN Clinical Scene Investigator (CSI) Academy project are the property of the participating hospital noted above, not AACN. Requests to use content contained in the CSI team’s summary, presentation or toolkit should be directed to the hospital. We suggest reaching out to the hospital’s Communications, Marketing or Nursing Education department for assistance.

Disclaimer
The AACN CSI Academy program supports change projects based on quality improvement methods. Although CSI teams seek to ensure linkage between their project and clinical/fiscal outcomes, data cannot be solely attributed to the project and are estimations of impact.